At Kohchang Bookings, your privacy is of utmost importance to us. We are committed to protecting the personal information of our customers and visitors while ensuring transparency about how we collect, use, and safeguard your data. This Privacy Policy outlines the types of information we collect, the purposes for which we use it, and your rights regarding your personal data.
By using our website or services, you agree to the terms outlined in this Privacy Policy.
1. Information We Collect
We may collect personal information from you when you interact with our website, place orders, subscribe to newsletters, or contact us. This may include:
Contact Information: Name, email address, phone number, and mailing address.
Account Information: Login details if you create an account on our website.
Payment Information: Credit/debit card details or other payment data provided securely during purchases.
Browsing Data: IP address, browser type, pages visited, and other analytics data to improve our website experience.
Communications: Any messages or inquiries you send to us via email, phone, or contact forms.
We collect this information only to provide you with the best possible service and a secure shopping experience.
2. How We Use Your Information
Your information is used solely for purposes that enhance your experience with Kohchang Bookings, including:
Processing orders and delivering purchased books.
Responding to inquiries, questions, and customer service requests.
Sending promotional offers, newsletters, or updates (only if you have opted in).
Personalizing your browsing experience and providing recommendations.
Improving our website, products, and services through analytics and feedback.
Ensuring the security and integrity of our website and systems.
We do not sell, trade, or rent your personal information to third parties.
3. Sharing Your Information
We may share your information with trusted third-party service providers only when necessary to provide services, including:
Payment processing companies
Shipping and delivery services
IT and website hosting providers
Marketing or analytics service providers
All third parties are carefully vetted to ensure they maintain the confidentiality and security of your data. We require that they comply with applicable privacy laws and regulations.
4. Cookies and Tracking Technologies
Our website may use cookies, web beacons, and other tracking technologies to enhance user experience and analyze website performance.
Cookies help us:
Remember your preferences and settings
Track website usage and improve navigation
Provide relevant recommendations and offers
You can choose to disable cookies in your browser settings; however, some features of the website may not function properly without them.
5. Data Security
We implement strict security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include:
Secure servers and encrypted communications (SSL)
Restricted access to personal data within our organization
Regular monitoring and updating of our security practices
While no method of transmission or storage is 100% secure, we take all reasonable steps to ensure your information is protected.
6. Your Rights
You have the right to:
Access, correct, or update your personal information
Request the deletion of your personal data
Opt out of marketing communications at any time
Withdraw consent where applicable
Request information on how your data is used or shared
To exercise any of these rights, please contact us using the details provided below.
7. Children’s Privacy
Our website and services are not intended for children under the age of 13. We do not knowingly collect personal information from children. If we discover that we have inadvertently collected data from a child, we will take immediate steps to delete it.
8. Changes to This Privacy Policy
Kohchang Bookings may update this Privacy Policy from time to time to reflect changes in practices, legal requirements, or technology. Any updates will be posted on this page with the date of the latest revision. We encourage you to review this policy periodically.
9. Contact Us
If you have any questions, concerns, or requests regarding your personal information or this Privacy Policy, please contact us:
